Remote & Onsite Support
Passwords, printers, slow PCs, and the occasional corrupted Windows install. A phone call away, and in the office when remote isn’t enough.
Read moreSmall businesses & one-person shops · Since 2008
Reliable, affordable IT support for Greater Mid-Michigan
Printer acting up, mail not arriving, a new PC still in the box. We fix it remotely when we can, and we show up when we should.
Since 2008 we’ve taken the systems bigger companies use and made them fit a small office — backup, email, phones, and someone who answers.
Remote when it can be. Onsite in Greater Mid-Michigan when it should be.
Based in
Greater Mid-Michigan
Supporting small offices since
2008
Response during business hours
60 minutes
How you’re billed
Fixed rate, in writing
Whatever it is, we’re a phone call away
- Printer acting up?
- Backup failed?
- Email not arriving?
- Need a new Microsoft 365 user?
Support that fits the office you actually run
Not a catalog of enterprise products. The jobs small businesses call about, done right.
Microsoft 365 & Email
Business email that actually arrives, plus Teams, shared files, and someone to add the next hire.
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Google Workspace
Business Gmail, shared Drive, Meet, and Calendar — set up so the next hire can start without a scavenger hunt.
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SmarterMail Hosting
Your own mailboxes, calendars, and webmail, hosted for you — without a Microsoft or Google suite.
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Complete Email Services
Incoming filtering, archiving, encryption, migration, and mail that actually gets delivered.
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Practical AI Setup
Copilot or Gemini, turned on for the people who will use it, with the right files in reach and a short list of jobs it will actually do.
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New PC Setup & Migration
A PC out of the box is rarely ready. We update it, install what you use, and move your files so it feels like the old one — only faster.
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Automated Backups
Copying files to a disk is not a backup. Automated, encrypted copies — including Microsoft 365 — so Tuesday’s version is still there on Wednesday.
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Network & Security
A network that stays up, and the basics that keep a small office from being an easy target.
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Security Systems & Cameras
Cameras and a simple alarm for the building you have, with a recording you can actually open later.
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Voice Services
A phone system with an auto attendant, conference calls, and voicemail in your inbox — without a legacy phone bill.
Read moreSince 2008
We use the same setup we put in your office
Working away from the desk isn’t a special project. Mail, files, and the tools the day depends on need to be reachable from the office, home, or a job site — securely, not through a shortcut that leaves the network open.
That’s how we run 4C, too. If we recommend a backup, a way to share files, or remote access, it’s because we already depend on it. You shouldn’t be the test case.
Three ways to work with us
How pricing works01
Reactive
Help when something breaks. No hours sitting unused.
02
Structured
A steady rhythm without handing over the whole department.
03
Managed
IT that is being steered, not only patched when it fails.
What you can count on
01
Built for a small office
We take the systems larger companies already use — mail, files, backup, remote access — and fit them to a one-person shop or a staff of thirty. Size is not what decides how much attention you get.
02
Sixty-minute response
During business hours, a support request gets a response within 60 minutes. If work has stopped, call. Remote first; onsite in Greater Mid-Michigan when the job needs it.
03
A number in writing
Support is either when you need it, on a monthly rhythm, or actively managed. The rate is fixed before we start. No surprise fees after the fact.
Tell us what’s broken — or what you want next
A consultation is a conversation, not a pitch deck. Call, or send a note and we’ll say whether remote support, a setup, or a monthly plan is the right fit.